Get Better at Getting Better

by Chandramouli Venkatesan

Indicator Good GBM Poor GBM Default tendency Looks for method of finding the answer; cognitive thinking dominates Looks for answers; impulse dominates Pattern of capability issues in reflection Old issues go away and new ones surface Same issues keep coming up again and again Job interviews Answers questions easily, even if they are about different domains or situations Cannot answer questions about new domains or new situations Effectiveness in a new domain Easily effective without much teething trouble Finds it very difficult to get going in a new domain Team quality High-quality team with high-GBM team members Low-GBM team members, often experienced but not getting better rapidly