“We will not consider excuses for being late outside of approved exceptions,” says Miguel. Temps don’t have sick days or vacation: instead, we have a point system that Miguel explains was developed to give us as much freedom with our schedules as possible. “You have six points: if you’re at six points, your assignment with Amazon will end,” says Miguel. “Try to keep your points low—that way you will have flexibility in case of an emergency.” Miguel clicks forward to a slide listing the many ways we can rack up points. “Say I’m late to my shift or late returning from lunch less than an hour—how
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