Toni SCRUMptious

37%
Flag icon
You can look at conflicts in two ways. The first way is called the harmony outlook, or striving for harmony. Everything depends on being on good terms with others. Reaching an agreement is an end in itself. This means that those who cause conflict are problematic troublemakers. Conflicts are indicative of poor leadership, poor communication, and discord. And so we smother conflict and pretend that it doesn’t exist. Because who wants to be acquainted with a trouble-maker?
Surrounded by Idiots: The Four Types of Human Behaviour (or, How to Understand Those Who Cannot Be Understood)
Rate this book
Clear rating