Surrounded by Idiots: The Four Types of Human Behaviour (or, How to Understand Those Who Cannot Be Understood)

by Thomas Erikson

you will always be in the minority.

You can’t just base your method of communication on your own preferences.

When I’m talking about change, one of my favorite exercises is to ask everyone in the group who is afraid of change to stand up. Occasionally someone

After that, my second question is, “Who thinks that someone else in the group is afraid of change?” Suddenly the whole group stands up, and they look around quite amused. So who doesn’t like change? Answer: “Everyone else. And because those other people are the problem, I don’t need to do anything at all.”