The Shirky principle states, Institutions will try to preserve the problem to which they are the solution. An illustrative example is TurboTax, a U.S. company that makes filing taxes easier, but also lobbies against ideas that would make it easier to file taxes directly with the government. For example, “return-free filing,” a system in which the government would send you a pre-filled form based on information it already has available, would work well for most people.
