Being the Boss, with a New Preface: The 3 Imperatives for Becoming a Great Leader

by Linda A. Hill

Do you ever say these words at work to your people? “I'm sorry.” “I made a mistake.” “I was wrong.” “I don't know.” “Would you help me?” “Could you explain this to me. I'm not sure I get it.” “What do you think?” “What would you do?”