Yong-Nam Kim

66%
Flag icon
Blockbuster once reigned as the world’s largest video rental chain, with sixty thousand employees and nine thousand stores. But in 2003, after five years of nearly 10 percent annual growth under CEO John Antioco, its business came to a shrieking halt, and by 2010, Blockbuster had filed for bankruptcy.
Unlocking the Customer Value Chain: How Decoupling Drives Consumer Disruption
Rate this book
Clear rating
Open Preview