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Yong-Nam Kim
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Unlocking the Customer Value Chain: How Decoupling Drives Consumer Disruption, by Thales S. Teixeira

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instead of specializing on the basis of the type of customers or the types of products, decoupling entails specialization in activities that make up the customer value chain.
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Unlocking the Customer Value Chain: How Decoupling Drives Consumer Disruption
Unlocking the Customer Value Chain: How Decoupling Drives Consumer Disruption
by Thales S. Teixeira
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