Timothy Koller

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Whatever their resource, incumbents generally follow up by asking: “How can we leverage our most valuable assets to take advantage of the new opportunity?” If the opportunity doesn’t mobilize the prized assets, then the incumbent perceives that it holds no advantage relative to others. Why play a game in which you and your penniless opponent stand equal chances of success?
Unlocking the Customer Value Chain: How Decoupling Drives Consumer Disruption
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