Timothy Koller

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You should spend as much time or more evaluating and evolving your firm’s business model(s) as you do worrying about new technologies. After all, if you don’t focus on new waves of business model innovation, and decoupling in particular, others will. Your first task should be to understand the component(s) of your business model that is (are) not working.
Unlocking the Customer Value Chain: How Decoupling Drives Consumer Disruption
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