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User Friendly: How the Hidden Rules of Design are Changing the Way We Live, Work & Play, by Cliff Kuang

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The secret is that we come to trust machines only if they mimic the way we come to trust other people.
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User Friendly: How the Hidden Rules of Design are Changing the Way We Live, Work & Play
User Friendly: How the Hidden Rules of Design are Changing the Way We Live, Work & Play
by Cliff Kuang
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