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User Friendly: How the Hidden Rules of Design are Changing the Way We Live, Work & Play, by Cliff Kuang

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Our expectations of machines are, to a startlingly consistent degree, well mapped to our expectations of actual human beings.
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User Friendly: How the Hidden Rules of Design are Changing the Way We Live, Work & Play
User Friendly: How the Hidden Rules of Design are Changing the Way We Live, Work & Play
by Cliff Kuang
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