Prafful Sahu

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In digesting new technologies, we climb a ladder of metaphors, and each rung helps us step up to the next. Our prior assumptions lend us confidence about how a new technology works. Over time, we find ourselves farther and farther from the rungs we started with, so that we eventually leave them behind,
User Friendly: How the Hidden Rules of Design are Changing the Way We Live, Work & Play
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