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Dreyfuss’s elegant facade hid a smoldering competitiveness and a quiet fury. (A partner in the firm asked him where he got his seemingly impregnable self-confidence in front of clients, which enabled him to stride into a room convinced his ideas should win the day. Dreyfuss, with an uncharacteristic candor, said, “I just walk in saying, to myself, you bastards, you bastards, you bastards.”)
User Friendly: How the Hidden Rules of Design are Changing the Way We Live, Work & Play
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