As the gadgets around us become more and more capable, they’ll need to become more polite, more socially aware. They’ll need to adopt better etiquette, and to do that, they’ll need to model our mores better. They’ll need to reflect a new way of designing that better models human-to-human relationships, rather than human-to-thing interactions. The next generation of design will become less about screens and things, and more about scripts and cues.
