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Sometimes, all you have to do is ask a good question. This is truly a great place to start. A good question is one motivated by genuine curiosity or by a desire to give someone a voice. Questions cry out for answers; they create a vacuum that serves as a voice opportunity for someone. Especially when a question is directed at an individual (and expressed in a way that conveys curiosity), a small safe zone is automatically created. By asking a question, you have conveyed, “I am interested in what you have to say.” In so doing, you have created a safe space that helps one or more others to offer ...more
The Fearless Organization: Creating Psychological Safety in the Workplace for Learning, Innovation, and Growth
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