Inquiry is purposeful probing to learn more about an issue, situation, or person. The foundational skill lies in cultivating genuine interest in others' responses. Why is this hard? Because all adults, especially high-achieving ones, are subject to a cognitive bias called naive realism that gives us the experience of “knowing” what's going on.25 As noted in the previous section, we believe we are seeing “reality” – rather than a subjective view of reality. As a result, we often fail to wonder what others are seeing.
