The Leader's Tool Kit for Building Psychological Safety. Category Setting the Stage Inviting Participation Responding Productively Leadership tasks Frame the Work Set expectations about failure, uncertainty, and interdependence to clarify the need for voice Emphasize Purpose Identify what's at stake, why it matters, and for whom Demonstrate Situational Humility Acknowledge gaps Practice Inquiry Ask good questions Model intense listening Set up Structures and Processes Create forums for input Provide guidelines for discussion Express Appreciation Listen Acknowledge and thank Destigmatize
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