The Making of a Manager: What to Do When Everyone Looks to You

by Julie Zhuo

You keep your mind open and curious. You learn. Then you scrap what failed and double down on what’s working.

We learn from our mistakes, move quickly, and make smarter decisions for the future.

paint a clear picture.

“Plans are worthless,2 but planning is everything,”

it’s through the process of planning that we make sense of our situation and plot our best shot at success.

solid strategy provides the foundation for us to quickly adapt our

we’ll probably end up spending double the time for 80 percent the quality

People who achieve the most are selective as well as determined.”

Effort doesn’t count; results are what matter.

It means saying no to the hundred other good ideas that there are.

Innovation is saying no to 1,000 things.”

more disciplined.

Nothing worthwhile happens overnight.

Ask people to set and publicly commit to their weekly goals—this creates accountability.

The most brilliant plans in the world won’t help you succeed if you can’t bring them to life.

projects or tasks are prioritized

After a decision is made, everyone commits (even those who disagree)

Every task has a who and a by when.