That was when I realized it was I who misunderstood: George had heard the feedback. The issue was that he didn’t see what was complicated about the way he explained things. And if he couldn’t see it, he couldn’t fix it. I might feel accomplished in pointing out the problem, but that’s not the point if it doesn’t actually help him. The mark of a great coach is that others improve under your guidance. Maybe you’d like to see your reports dream bigger, accomplish more, or overcome the barriers that get in their way. The question that should always be in the back of your mind is: Does my feedback
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