We have a name for what happens when everyone in an organization is engaged and empowered to shape and reshape its operating system. We call it continuous participatory change. Continuous because we need to break the habit of treating change as a rare and hallowed thing. The inertia of the status quo has made change a last resort. We can make small local changes routine and find that progress compounds. And participatory because we need to break the habit of centralized, top-down transformation. We can distribute authority and encourage everyone to steer the organization in service of its
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