There was only one problem: it was exhausting. As it turns out, controlling everything is not really sustainable. And even when it works, it’s unfulfilling. I would lie in bed night after night, sometimes at two or three in the morning after working a sixteen-hour day, with the same thought stuck in my head: this can’t be the best way to run a business. Slowly the realization hit me. If I truly was the hero leader, the single point of failure, then what had I really built? A fragile system.
