Which brings us to one of the most important things leaders and teams need to internalize: our way of working is completely made up. This isn’t the way it has to be, or even the way it always was. Our way of working was created, brick by brick, by gurus, industrialists, robber barons, unions, and universities—generations of managers and workers who came before us. We can thank them for what is still serving us, and we can change the rest.
