The mainstream view is that performance is the result of compliance. If we can just get everyone to do exactly as we say, we will achieve our goals. This translates into a culture buried in governing constraints—rules, policies, or processes for every imaginable scenario that dictate exactly what should be done. But Complexity Conscious leaders view performance as the result of collective intelligence, emergence, and self-regulation. If we can just create the right conditions, everyone will continually find ways to achieve our goals. This translates into a culture that is made coherent and
...more
