The first is a verbal confirmation: “Okay, let’s make sure we’re on the same page—what are your takeaways and next steps?” The second is to summarize via email what was discussed. Writing can clarify the points being made as well as be reread and referenced in the future. The third tactic is to help the person hear the same message many times and from many sources. For example, try dedicating multiple 1:1s to talking about particularly tough areas of growth with your report.
