It’s helpful for both manager and report to think through the topics they want to bring to the 1:1 conversation. Every morning, I’ve gotten into the habit of scanning my calendar and compiling a list of questions for each person I’m meeting with. Why questions? Because a coach’s best tool for understanding what’s going on is to ask. Don’t presume you know what the problem or solution is. Too often, attempts to “help” aren’t actually helpful, even when served with the best of intentions. We all remember lectures that went in one ear and out the other because it was obvious the other party
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