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The Making of a Manager: What to Do When Everyone Looks to You, by Julie Zhuo

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Keep in mind the planning fallacy: our natural bias to predict that things will take less time and money than they actually do. Allot a buffer for dealing with unexpected issues.
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The Making of a Manager: What to Do When Everyone Looks to You
The Making of a Manager: What to Do When Everyone Looks to You
by Julie Zhuo
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