The Making of a Manager: What to Do When Everyone Looks to You

by Julie Zhuo

Good design at its core is about understanding people and their needs in order to create the best possible tools for them. I’m drawn to design for a lot of the same reasons that I’m drawn to management—it feels like a deeply human endeavor to empower others.

Great managers are made, not born. It doesn’t matter who you are. If you care enough to be reading this, then you care enough to be a great manager.

MANAGER’S JOB IS TO . . . build a team that works well together, support members in reaching their career goals, and create processes to get work done smoothly and efficiently.

“How to be the best leader I can while staying true to who I am.”