The Making of a Manager: What to Do When Everyone Looks to You
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8%
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The first big part of your job as a manager is to ensure that your team knows what success looks like and cares about achieving it.
9%
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Your role as a manager is not to do the work yourself, even if you are the best at it, because that will only take you so far. Your role is to improve the purpose, people, and process of your team to get as high a multiplier effect on your collective outcome as you can.
12%
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the best outcomes come from inspiring people to action, not telling them what to do.
15%
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How should this team look and function in a year? How will my own role and responsibilities evolve?
19%
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My reports regularly bring their biggest challenges to my attention.
20%
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My report and I regularly give each other critical feedback and it isn’t taken personally.