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Emotional intelligence is better characterized in terms of concepts. Suppose you knew only two emotion concepts, “Feeling Awesome” and “Feeling Crappy.” Whenever you experienced emotion or perceived someone else as emotional, you could categorize only with this broad brush. Such a person cannot be very emotionally intelligent. In contrast, if you could distinguish finer meanings within “Awesome” (happy, content, thrilled, relaxed, joyful, hopeful, inspired, prideful, adoring, grateful, blissful . . .), and fifty shades of “Crappy” (angry, aggravated, alarmed, spiteful, grumpy, remorseful, ...more
How Emotions Are Made: The Secret Life of the Brain
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