Deiwin Sarjas

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These concerns apply well beyond the military realm: to the extent that we try to develop performance metrics for any complex environment or organization that is either unique or substantially different from other environments or organizations, standardized measures of performance will be inaccurate and deceptive. Yet the desire to create performance metrics that are “transparent” in the interests of “accountability” usually translates into using metrics that are standardized and centralized, since such metrics are more easily grasped by superiors and by publics far from the field of ...more
The Tyranny of Metrics
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