Beau Gunderson

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Trends in contemporary advertising illustrate the phenomenon of “measurability bias,” the tendency to prefer options simply because they can more easily be measured. Rather than engage in brand development by advertising in a wide range of media, for example, companies increasingly prefer to advertise only in venues that provide “direct response” in the form of clicking on links, on the grounds that these can be measured, while the effect of billboards, television advertisements or newspaper ads cannot.
The Tyranny of Metrics
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