James

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The crisis of authority hollowing out existing institutions didn’t arise because these institutions prostituted themselves to power or money. That was an explanation after the fact—one that happened to be believed by much of the public and many experts. The fact that needed to be explained, however, was failure: the painfully visible gap between the institutions’ claims of competence and their actual performance. The gap, I maintain, was a function of the limits of human knowledge. It had always been there. What changed was the public’s awareness of it.
The Revolt of the Public and the Crisis of Authority in the New Millennium
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