Surrounded by Idiots: The Four Types of Human Behavior and How to Effectively Communicate with Each in Business (and in Life)

by Thomas Erikson

Based on Marston’s theories (see page 227), the greatest challenge of all is to ask a Yellow and a Blue to work together. If neither of them is aware of how their personalities work, there will be friction from the outset. The Yellow dives into the task without the slightest idea what to do or how to do it. He doesn’t read any instructions, and he doesn’t listen long enough to find out what the task is actually about. He’ll speak at great length about what an exciting project they’ve been given. In the meantime, the Blue starts reading and researching all the material available. He doesn’t say a word but just sits there. More or less motionless—he thinks. The Yellow, on the one hand, will consider him to be the most uninspiring bore he has ever met. The Blue, on the other hand, will only be disturbed by the Yellow’s perpetual verbal barrage. He’ll slowly begin to boil beneath the surface because of the incessant buzzing around him. He believes that the Yellow is a frivolous windbag, not deserving any attention whatsoever. And when the Yellow finally realizes that he hasn’t won the Blue over to his side, he’ll pull out all the stops and talk even more. In the worst case, he’ll try to charm the Blue, which will end up driving them to disaster. They’ll sit in their own corners, with faces like they’ve tasted sour milk, both mad for completely different reasons. Self-awareness, my friend, is the solution.