Surrounded by Idiots: The Four Types of Human Behavior and How to Effectively Communicate with Each in Business (and in Life)

by Thomas Erikson

an acronym that stands for Dominance, Inspiration, Stability, and Compliance ability—system.

Everything you say to a person is filtered through his frames of reference, biases, and preconceived ideas.

By adjusting yourself to how other people want to be treated, you become more effective in your communication.

You help other people understand you by creating a secure arena for communication—on their terms.

Flexibility and the ability to interpret other people’s needs is what characterizes a good communicator.

“We see what we do, but we do not see why we do what we do. Thus, we assess and appraise each other through what we see that we do.”

In any other situation, it might be a good idea to understand how you are perceived and to learn how other people function.

perceived. The stronger your self-understanding is, the greater your probability of adapting to the people around you.

BEHAVIOR = f (P × Sf) Behavior is a function of Personality and Surrounding factors. Behavior is that which we can observe. Personality is what we try to figure out. Surrounding factors are things that we have an influence on.

But a Red detests inactivity. Things must happen. Add to this a sense of constant urgency, and a great deal will get done.