Surrounded by Idiots: The Four Types of Human Behavior and How to Effectively Communicate with Each in Business (and in Life)

by Thomas Erikson

Everything you say to a person is filtered through his frames of reference, biases, and preconceived ideas.

It may feel depressing knowing that you have so little control over what your listener understands.

You help other people understand you by creating a secure arena for communication—on their terms. Then the listener can use his energy to understand rather than to consciously or unconsciously react to your manner of communicating.

You can’t just base your method of communication on your own preferences. Flexibility and the ability to interpret other people’s needs is what characterizes a good communicator.

“We see what we do, but we do not see why we do what we do. Thus, we assess and appraise each other through what we see that we do.”

We should be able to observe and consider most forms of behavior without being amateur psychologists. Everyone can take note of the people around them.

We should be able to understand why people feel and do what they do—right now.

Dismiss personal jealousy and complaints. Learn to have tolerance and patience, both with yourself and with others.

The temperament and character traits we have inherited affect our behavior, a process already begun at the genetic stage.

At some point or other, we have all heard that we speak like or look like an uncle or an aunt.

Some don’t care. They are always themselves because they’ve never reflected upon how they are perceived.

The stronger your self-understanding is, the greater your probability of adapting to the people around you.

It’s all about the mask you wear to fit into a given situation.

BEHAVIOR = f (P × Sf) Behavior is a function of Personality and Surrounding factors. Behavior is that which we can observe. Personality is what we try to figure out. Surrounding factors are things that we have an influence on.

Key;

DISC system emerged,

Disk system

Disk system colors

Green behavior, or Green in combination with one other color, is the most common.

least common is entirely Red behavior,

Colors

Or you’re always suspicious of everything, seeing risks everywhere, just like Blues.

They carry inside them the firm belief that they can achieve anything—if they just work hard enough.

Red

Optimistic and cheerful, a person with a bright outlook on life. The