Rafał Schmidt

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Conclusion: If you want Greens to accept change, you’ll have to equip yourself with a good dollop of patience. Break down the process into small pieces and set aside a few weeks to persuade, win over, and spell out the particulars. You must describe the process in detail, and since no one is going to take any notes, you’ll have to go through it again, and again, and again until the message gets home.
Surrounded by Idiots: The Four Types of Human Behavior and How to Effectively Communicate with Each in Business (and in Life)
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