Rafał Schmidt

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Conclusion: Deliver your opinion without blinking. In the end, you might have to concede, but never sell yourself short. A Red can rattle and rumble, stamp on the floor, raise his voice, and shake his fist. Many people back off in the face of this behavior. It’s not pleasant to be shouted at, is it?
Surrounded by Idiots: The Four Types of Human Behavior and How to Effectively Communicate with Each in Business (and in Life)
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