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Conclusion: Accept that this person doesn’t think like you do. Accept that he is driven just as much by fear as by anything else—perhaps even more. Show that you’re prepared to listen to what he is anxious about. Don’t say things like “There’s nothing to be afraid of.” It doesn’t work because the fear itself is real. And it’s also not true. There are many legitimate things to be afraid of. We all have things we’re anxious about; a Green just has more of them.
Surrounded by Idiots: The Four Types of Human Behavior and How to Effectively Communicate with Each in Business (and in Life)
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