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The Systems Thinker: Essential Thinking Skills (The Systems Thinker Series, #1), by Albert Rutherford

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Leverage points are the pieces in a system where making a small change could result in a big difference in behavior.
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The Systems Thinker: Essential Thinking Skills (The Systems Thinker Series, #1)
The Systems Thinker: Essential Thinking Skills (The Systems Thinker Series, #1)
by Albert Rutherford
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