five features of social media: First, it is anonymous. You don’t have to give your true name, or reveal your real identity. Second, it is invisible. You don’t see the people you are insulting, and they don’t see you. Third, it is not done in real time. It is asynchronous. There is a time gap between your saying what you have to say and others hearing it. Fourth, it is unregulated. There are no ground rules. Fifth, and most important, it is not face to face, the mode in which all our most important communications are governed by everything that we have inherited in terms of interpersonal
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