Something is missing when human interaction is no longer face to face: the whole affective dimension that makes us living, breathing, feeling persons in relation with other persons. One of the prevailing assumptions in an age of science and technology is that communication is about the exchange of information – in which case it doesn’t matter whether it is done face to face, or by letter, or email or text. Information I wanted to hand on to you has now been received by you. But it isn’t so. True communication involves personal presence.
