I learned that a great salesperson is never in a hurry and keeps his composure and balance even when things turn out better than expected. A salesperson should deeply understand how his service will benefit his client and price his costs to achieve an equal win for both parties. Thanks to Dinesh Chandra, I realised how silly I was to think that I could outsmart astute professionals who have been in business for years compared to a novice entrepreneur like me who had just started up. Developing a sense of deep respect for your buyers helps in achieving repeated and predictable sales.