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Kindle Notes & Highlights
by
Ryan Serhant
Read between
April 2 - September 8, 2019
Practice listening to your clients before you talk. Take a few seconds to digest what they are saying before you respond. Think about what they are saying to you first, and be sincere when you speak.
Serhant Secret #6 People don’t like being sold, but they love shopping with friends. Sales isn’t about delivering a cheesy line,
Serhant Secret #7 Connection first, product second.
Serhant Secret #9 Don’t always sell the most expensive product.
Steve Jobs said it best: “People don’t know what they want until you show it to them.”

