When first broadcast, ‘Rwanda’s Untold Story’ prompted public demonstrations, including some by genocide survivors in front of the BBC offices in Portland Place, London, and in Kigali outside the UK High Commission offices. The BBC faced accusations of promoting genocide denial. The Rwanda Utilities Regulatory Authority (RURA) indefinitely suspended the BBC Kinyarwanda service that broadcast to an estimated 2 million people in the Great Lakes region, and had been established for twenty years.

