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let your team members know you care about them as individuals and you’re there to help them achieve their goals. Let them know that if possible you want to help them solve the problems they are facing in their job. Establish a comfort zone in which they can deal with you. Make them feel that it is perfectly natural for them to discuss challenges with you. By discussing small problems and small irritants, you may be able to avoid larger problems.
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The First-Time Manager (First-Time Manager Series)
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