David Taylor

10%
Flag icon
If you are vexed by a particularly persistent thought while you’re listening, you may want to stop the conversation briefly by saying, “Give me a moment to get this thought out of my mind so I can fully focus on what you’re saying.” Then write down the idea and get back to active listening. This will allow you to be fully present in the conversation and avoid sending the nonverbal message that your thoughts are elsewhere.
David Taylor
It is ok to stop conversation to clear head.
The First-Time Manager (First-Time Manager Series)
Rate this book
Clear rating
Open Preview