In spite of what technology addicts may believe, multitasking, or paying attention to more than one thing at a time, is impossible. When you attempt to do more than one thing, such as talking on the telephone while reading an email, you shift your attention between the tasks, and end up compromising on both. Sometimes you pause while reading the email to listen to the person on the phone; other times you stop listening as you focus on the email. The person you’re talking to can tell. You’re obviously not giving him your full attention, and you miss important details. Instead of increasing your
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