Kindle Notes & Highlights
Through his seminal 1911 book, Principles of Scientific Management, Taylor showed how quantifying how to measure productivity, progress, and control of resources helped decrease per-unit costs and increase operational efficiencies.8
“The goal is not to become agile—the goal is to understand how to be more agile.”
Good quote
“We’re considering renaming defects to treasures because they are providing us with immense value. When we find a defect, it is a gift—it is revealing information about the system that will help us improve it. There are things we did not know until the defect told us about it. We then go to the root of the defect, understand the cause for why it appeared in the first place, and we fix the problem to ensure it never happens again. The system is now stronger, more resilient and healthier as a result of this defect telling us this valuable information—it is indeed a treasure.”15
