It seems likely that our economy is demonstrating what systems designers call graceful degradation. It’s functional even as parts of the system are failing us. This failure isn’t catastrophic. Not yet. But there are signs that the mindsets, structures, and incentives present in our economy are faulty. In their haste to satisfy the market, organizations are becoming bigger, less efficient, and less human-centric. But the market is us. We’re doing this to ourselves. And in the midst of that dysfunctional feedback loop, we have an obligation to stop and ask if this is really the best we can do.
